The West Valley Juvenile Hall
(A resource guide for parents whose child is detained at the West Valley Juvenile Hall in Rancho Cucamonga)

San Bernardino County Probation Department runs the operation for the West Valley Juvenile Hall along with San Bernardino Central Juvenile Hall and High Desert Juvenile Hall. Officially opening its door back in 2003, the facility accommodates approximately 182 minors. Most of the court cases take place in Dept R-7 of the Rancho Cucamonga courthouse.
Located at 9478 Etiwanda Avenue, Rancho Cucamonga, CA 91739
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Below our Rancho Cucamonga criminal defense lawyers will explain the following the following:
Intake procedure at the West Valley Juvenile Hall
How to contact a child detained at the West Valley Juvenile Hall
Visiting procedures and hours for the West Valley Juvenile Hall
Sending Mail to Children at West Valley Juvenile Hall
We also invite you to visit our related pages on California juvenile crimes defense lawyers, how to seal juvenile records, the juvenile court process, when minors may be prosecuted as adults, and the California Youth Authority.
Intake procedure at the West Valley Juvenile Hall
Once your child is admitted for detention at the West Valley Juvenile Hall, necessities will be provided for your child to maintain his or her hygiene. The list below indicates the items provided for your child while detained at the facility:
- Beddings, (includes 2 blankets, 2 sheets, and a pillowcase)
- Clean clothing, (includes underwear and socks, and appropriate sleepwear for boys or girls)
- Footwear, (usually a pair of tennis shoes)
- Personal care, (includes toothbrush/toothpaste, soap and shampoo)
- Feminine hygiene for girls
- Disposable razors for boys
- Comb/Brush
- Shower shoes
- Towel and wash cloth (used daily during shower time)
Your child is expected to wear all clothing properly at all times in compliance with the guidelines set by West Valley Juvenile Hall. Items listed above are replaced on a regular basis or as necessary and will not be recycled for use to other minors detained at the facility. All personal care is provided individually and sharing with other children is not practiced.
Upon transfer of your child into a different facility (if need be or ordered by the court), all clothing and personal effects received from the facility will accompany your child to where he or she is transferred. When your child is officially discharged, he or she will be dressed in personal clothing and footwear worn upon intake and all personal belongings will be returned as well.
How to contact a child detained at the West Valley Juvenile Hall
After your child goes through the intake process at the West Valley Juvenile Hall, your child is allowed to make phone calls to notify someone of his or her location and status. Calls are restricted to parents, grandparent and legal guardians. If no parent is available, a responsible relative may also be contacted, along with your child's employer (if he or she is employed), and a criminal defense attorney for legal representation. Succeeding calls thereafter will require a court order or approval from the Supervising Probation Officer or Duty Officer for West Valley Juvenile Hall.
West Valley Juvenile Hall may be reached at (909) 463-7682 anytime for inquiry about your child. Calls are accepted 24 hours a day to inquire about your child's status.
NOTE: Incoming calls to your child are not accepted at any given time. For legal assistance, please contact the Rancho Cucamonga criminal defense lawyers of the Shouse Law Group at (909) 483-2814. We are former police and prosecutors with great experience in juvenile crimes cases.
Visiting procedures and hours for the West Valley Juvenile Hall
All minors detained at the facility are allowed to receive visitors from Sunday through Thursday between the hours of 4:00 pm till 9:00 pm. Each minor is allowed a maximum of 2 hour visit. Before you plan your visit, please contact West Valley Juvenile Hall prior to your arrival to the facility to inquire your child's unit assignment.
Visitations are restricted to parents, grandparents, legal guardians, and anyone with the approval of the Supervising Probation Officer or Duty Officer at the West Valley Juvenile Hall. All visitors are required to provide a valid proof of identification upon check in. Below is a list of accepted forms of identification at the West Valley Juvenile Hall:
- California Driver's License or Identification Card
- U.S. Passport
- Alien Registration Card
- Military Card
Please be advised that since appointments are not required, visits will be on a first-come, first-served basis. Upon check in to conduct your visit, you are subject to a standard search through a metal detector for security purposes. Anyone caught in possession of illegal weapons and contraband will be denied visitation privilege and will be prosecuted. Food and alcohol are not allowed to be brought in the facility. No cell phones and handbags/purses allowed as well.
Any visitor who appears to be intoxicated or is under the influence of a controlled substance will not be admitted into the facility. All visitors must be dressed in proper attire when they arrive. No clothing with images that shows gang-related activities or with sexual undertones. Provocative and/or revealing clothing are also not accepted as part of dress code.
NOTE: Hours of visitation are subject to change depending on your child's court dates and internal factors without prior notice to the public. That being said, it will be ideal to plan your visit ahead of time to avoid any conflict with visiting schedules.
Sending Mail to Children at the West Valley Juvenile Hall
Mail correspondence is the most efficient way of communicating with your child while detained at the West Valley Juvenile Hall. Your child is provided with the necessary supplies needed to correspond with anyone quite regularly. As part of standard procedure, every single piece of mail that is sent and received goes through inspection for security reasons.
Only letters and/or greeting cards are allowed for correspondence with your child (not exceeding 5" x 7" in size) and must be properly addressed. No slogans and/or gang symbols appearing on the outside of the mail. If any mail correspondence is found to be suspicious for a number of reasons, (i.e. letters containing contraband, advocates intention of your child's escape, promotes any form of a criminal act or violence towards another person) your child will be placed on mail review status. In addition, subscription items are prohibited to be sent to your child at all times.
For additional assistance or a free consultation to discuss your child's case, contact our Rancho Cucamonga criminal lawyers at (909) 483-2814.
